Shipping policy

DUTIES, GST, VAT OR CUSTOMS CHARGES:

The prices within the online store do not include relevant overseas duties and other customs charges you may incur. Any customs or import duties are charged once the delivery reaches its destination country. These charges are the responsibility of the recipient.

White Glo has no control over any charges of this nature and cannot tell you what the cost will be, as customs policies and import duties vary widely from country to country.

If you believe you reside in a country that may impose charges of this nature, we recommend that you contact your local customs office for current charges before you order.

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable ‘merchandise’. We are also prohibited by law from marking the order as a ‘gift’, even if the order is placed with the intention of sending to a gift recipient.
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